Server offline suspended but been prepaid for 12 months When i seek help to find out whats going on 15 hours ago on the SKAIANET Minecraft Server Console support email and discord dm to the host members to find out what happend still wait for response in the mean time players are leaving as my server is down
oh i thought u had a problem connecting i could help u with that but i am not staff as u can see unfortunatly u will have to contact with the support ( i recommend u to make a ticket and to put it on hight priority ) sincerely Cyber.
Caves, click on Support on the top of the site, then, select the problem as 'hosting problem', then, explain your problem in details.
In short, go to Support on top of the site. On the top right, where it says 'Low Priority', click on it, and change it to what you think is a suitable priority.
The staff usually reply quickly, more if it is medium priority or high.