What is your Minecraft username?
What is the problem?
If you are not signed in to an Enjin account, we ask you for your IP address, which you can get here: http://skaiacraft.net/showip - Don't worry, your IP is safe with us.
What are the coordinates? (X, Y, Z)
Press the F3 key in Windows or fn + F3 key on the Mac to get your coordinates.
What date are you request backup from?
Have you been banned before?
Be sure to include the following information: Real In-Game name that is banned, Date of ban, Why should you be unbanned, Who banned you, and Why you were banned.
Please add any additional information that may help us solve your problem!