What is your Minecraft username?
What can we help you with?
If you are not signed in to an Enjin account, we ask you for your IP address, which you can get here: http://skaiacraft.net/showip - Don't worry, your IP is safe with us.
On which server?
What are the coordinates? (X, Y, Z)
Press the F3 key in Windows or fn + F3 key on the Mac to get your coordinates.
What date are you requesting a backup from?
Be sure to include the following information: Real In-Game name that is banned, Date of ban, Why should you be unbanned, Who banned you, and Why you were banned.
Do you have server hosted by us?
Please add any additional information that may help us solve your problem!